Wednesday, December 23, 2009

tv nightmare

So, DirecTV robbed me this week.  We had the service for about a month and a half, but called once a week (at least) about how our HD channels did not work, plus we weren't eligible for local networks.  Every time I called, though, the representative somehow managed to talk me out of cancelling...or the fear of having to pay a $450+ cancellation fee changed my mind.  Either way, we hated the service from Day 1.  Finally, I decided to cancel, regardless of the fees involved.  I was told I'd be sent a bill and could pay off the balance via check, which - I'll admit - I never fully intended to do.  Anyway, a few days later I checked my bank account, only to find that DirecTV had debited my checking account (the account I used to open the DirecTV service account) over $700 - cancellation fee + $285 for four (4) receivers.  Once they get the receivers back, they'll credit the $285 to my account (in 6-8 weeks).  Ridiculous!!  And right here before Christmas.  We ordered CableOne...and have loved it every second of everyday since we got it.  That's the way it should be.  So, my advice to you: DO NOT use DirecTV.  The end.

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